When you can’t pick up, Remedy answers your line live, 24/7 — finds out exactly what the caller needs, books the job onto your calendar while they’re still talking, and texts you the lead. Then it keeps going: the follow-ups, the reminders, the office work you hate.
Remedy is built in layers. The first one pays for itself by catching the jobs you’d otherwise miss. Each layer after that hands you back more of your week — with you always the one in charge.
It greets callers as your business, in English, Spanish or Portuguese, and asks the right questions: what they need, where, how urgent. It checks your real availability and books the appointment while they’re still on the line. The caller gets a confirmation text. You get a clean lead the moment the call ends. Same number you have now.
This is where Remedy stops being a tool and becomes the place you run your day from. Ask your business anything — “What’s on for tomorrow?”, “Which leads haven’t I called back?” — by chat or hands-free voice. Then tell it what to do: block time, reschedule a customer, text them, send an email from your own Gmail or Outlook, pull a number from your files. Every morning it can brief you on the day ahead.
It proposes; you tap approve; it acts. It never decides on its own and never moves money.
“Hi John — running about 20 min behind, see you closer to 2:20. — Acme Plumbing”
Two more: Pat O’Neil at 1 PM (sewer camera, Estero) and Chris Nguyen at 3:30 (running toilet, Fort Myers). Maria Lopez’s water heater is booked for tomorrow 9:30.
Remedy plugs into Google Workspace, Microsoft 365 and Stripe — your calendar, your email, your Docs, Sheets, Excel and Word files — so your calls, bookings, invoices and customer details land in one place instead of five. No rip-and-replace. And the recurring back-office work that eats your evenings — chasing paperwork, quotes, follow-ups, moving data between apps — is exactly what we automate next, as a fixed-price project.
Talk to us about custom automationYou don’t have to buy the whole ladder on day one. Start with answering the phone. Climb as far as it’s worth.
Your existing business line forwards to Remedy when you can’t answer — or we give you a fresh number. Callers never know the difference.
Tell your receptionist what you do, your service area and your rules in plain English from the dashboard — no scripts, no code.
Missed calls get answered live and booked onto the calendar. Text-backs, confirmations and reminders go out on their own.
Every call, lead, booking and text lands in your dashboard — built for your phone, installable like an app, with alerts the moment something needs you.
Real screens, not drawings. Tap a phone and watch a real day on Remedy — with sound. Every one of these is something the app does today.
Voices are generated. The screens, the actions and the approvals are the real product.
Ask your Office Manager for a quote or an invoice. It builds it, attaches the job photos, and sends your customer a link to accept and pay on their phone. The money goes straight into your own account — we never hold it.
“Quote Maria a 40-gallon replacement at $1,450.” Done — sent as a link she can accept with one tap, photos attached.
An accepted quote becomes an invoice. Your customer pays online by card, from their phone, into your own Stripe account.
Sitting unpaid? It drafts a friendly reminder for your OK. Paid by check or cash? Tell it, and it’s marked paid.
Quotes and invoices are an Office Manager plan feature. Payments run through your own Stripe account; card processing fees pass through at cost. Every quote, invoice and payment shows in your dashboard.
Connect Google Calendar or Outlook (Microsoft 365) and Remedy uses it to check your availability, so callers are only offered times you’re actually free, and to add the appointments they confirm. On the Office Manager plans you can also ask it to look up, add, move or remove your own events — and it only changes something after you approve it.
Full details in our Privacy Policy. Prefer not to connect anything? Every plan includes Remedy’s built-in calendar — connecting Google or Microsoft is optional.
Remedy isn’t here to replace your people. It’s here to give you capacity you don’t have today: the calls you’re missing answered, the follow-ups that slip handled, the busywork that keeps you on a screen instead of on jobs — done. You stay in charge of every decision. It just does the parts that don’t need you.
It proposes. You approve. It acts. Never the other way around.Month-to-month, cancel anytime. No per-minute billing, no surprise bills — a flat plan with a generous call allowance.
Never lose another job to a missed call.
The scheduling and follow-up machine.
An office manager for the owner — not just the phones.
Your Office Manager — with you everywhere you go.
Tap one for the plain-English version of what it does.
Beyond the plans: we scope the recurring work that eats your week, quote a fixed price, and build the automation — then keep it running for you.
Spanish & Portuguese answering included on every plan. Call allowances are per month. Going over never cuts you off: we warn you at 80% of your allowance, and if you run past it a 100-call pack ($49) is added automatically. Busy every month? We’ll tell you when the next plan is cheaper. Prices confirmed in your signed service agreement. Card processing fees on collected invoices pass through at cost.
Book a 15-minute walkthrough. We’ll call your receptionist live, watch it book a job, and set up your business on the spot if you like what you see.
Book a walkthrough or email [email protected]“Hi — Acme Plumbing here. We need to shift your 3:10 today to 4:30. Still good? Reply YES to confirm.”
“Hi Maria, this is Acme Plumbing — I can come by tomorrow at 9:30 AM to look at the water heater. Does that work?”
Lopez job — tank’s shot, needs replacement